Reference

Terms and Conditions for Using Megapari BD

These terms govern your account, your deposits, and how you access the lobby on Megapari BD. Access and eligibility depend on your local law and the region you are in — read these conditions before you open an account.

Account holders onlybKash, Nagad, Rocket deposits coveredEligible regions applySubject to local law
Megapari BD Terms and Conditions for Using Megapari BD
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. Response times vary by channel and query type — account-specific issues may require identity verification before we can act.

Live Chat Open the chat widget from any page in the lobby. Available for account queries, deposit issues, and terms clarifications during staffed hours.
Email Support Send your query to our support address from your registered email. Include your account ID so we can locate your record and respond accurately.
Help Centre Our help section covers common terms questions — account rules, wallet use, and what happens when a dispute is raised. Check there first for faster answers.
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data, and Your Rights

We take account integrity seriously. Your login credentials are protected with OTP verification on each new device session — if you receive an OTP you did not request, contact support immediately and change your password. We retain account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of the data we hold by contacting support from your registered email. We do not share your personal details with third parties outside of payment processing partners — bKash, Nagad, and Rocket transactions pass through their own secure rails.

OTP Login Verification

Every new device session triggers an OTP check. This stops unauthorised access even if your password is compromised. Report unexpected OTPs to support right away.

Data Retention Policy

We keep your account records while your account is open and for a defined period after closure. You can request access to your data at any time via registered email.

Payment Partner Security

Deposits and withdrawals through bKash, Nagad, and Rocket are processed on those platforms' own secure infrastructure. We do not store your mobile wallet PIN or credentials.

Dispute and Account Review

If you dispute a transaction or a terms decision, raise it through live chat or email with your account ID. We will acknowledge within one business day and outline next steps.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not here, reach out through live chat or email.

Account registration is open to individuals in eligible regions where accessing this platform is permitted under local law. You must verify your eligibility before registering — we cannot make that determination for you.

No. Each person may hold one account only. If we detect duplicate accounts linked to the same identity or payment details, both accounts may be suspended pending a review.

Use the account recovery option on the login page. You will receive an OTP to your registered mobile number. If you no longer have access to that number, contact support by email with your account ID.

Send a closure request from your registered email to our support team. Any verified balance will be processed to your linked bKash, Nagad, or Rocket wallet before the account is deactivated.

We will notify you through your registered account before material changes take effect. Continued use after the notice period counts as acceptance. You may close your account if you do not agree.

Email our support team from your registered address and include your account ID. We will confirm what data we hold and provide it within a reasonable timeframe as our policy allows.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.